Family Fun RV Employment Opportunities

Service Technician

We are seeking 2 full time Service Technician's:

Service Technicians diagnose, inspect, adjust, repair, or overhaul recreational vehicles including travel trailers. May specialize in maintaining gas, electrical, hydraulic, plumbing, or chassis Fluids/towing systems as well as repairing generators, appliances, and interior components.

Essential Functions

•    Read work orders and examine vehicle or trailer needing repair to determine the nature and extent of service needed.
•    May consult with customers in assessment of repairs and/or work needed
•    Inspect vehicle or trailer to determine overall condition
•    May communicate with customers or other team members to assess problems to determine diagnosis and work needed
•    Inspect vehicles or trailers to diagnose problems and perform necessary adjustment, repair or overhaul. This may include plumbing, propane lines, electrical systems, furnace or air conditioning units, etc.
•    Repair worn, damaged, or defective mechanical parts.
•    Repair leaks and water damaged areas. Prevent further damage by caulking or replacing pipes.
•    List parts needs, estimated costs, and time needed for unit repairs.
•    Remove structural damaged exterior or internal panels. 
•    Meet expected efficiency and productivity goals
 

Qualifications

•    High school diploma or equivalent required; technical school related to industry a plus.
•    3-5 years repair experience in one or more of these skilled trades: RV interior/exterior, boat interior/exterior, building maintenance, carpentry, cars, electrical systems, fiberglass, high/low voltage systems, hydraulics, HVAC, plumbing, welding, propane systems preferred.
•    Able to work in a collaborative team environment.
•    Valid driver’s license with insurable driving record.
•    Ability to take direction.
•    Works and maintains a safety conscious environment.
•    Able to work independently, problem solve, and prioritize tasks.

Working conditions

Exposed to a shop environment with moving objects and vehicles. Personal protective equipment is supplied when working in and around elevated noise levels. May be exposed to chemicals and cleaning components. Exposure to propane tanks and equipment that may require lockout-tagout. Exposed to weather elements at times

Physical requirements

Ability to see details in close range. Oral comprehension to listen and understand information and ideas presented through spoken words. Ability to quickly move hands, grasping, manipulating or assembling objects. Able to communicate information and ideas in speaking so others will understand. Major portion of working hours include walking, standing, stooping, crawling, kneeling, and bending.

Pay is contingent on skills and training. $18.00 + Per Hour Depending on Experience (Performace Raise after 90 days)
$1500.00 Sign On Bonus after 90 days (720 Hours)

• vacation after 1 year
• Aflac
• Medical/Dental/Vision
• 401K with Employer Match
• Bonuses
• Paid Holiday & Sick Pay
• Pre-Paid Medical Card

RV Sales Consultant

We are Seeking a Full Time Professional RV Sales Consultant:

$1500.00 Sign On Bonus after 90 days (720 Hours)

Professional RV Sales Consultant Description
Professional RV Sales Consultant is responsible to be highly engaged with the customer’s experience in the purchase of a recreational vehicle or trailer. With high integrity they will adhere to the sales process set forth by company procedures and standards.
 
Essential Functions:
•    Give exceptional customer service while following the company values
•    Follow the 7 steps to the sale
•    Learn Inventory, new and used, floorplans, etc.
•    Demonstrate specific product functions and uses
•    Manage the CRM, follow up, complete daily To-Do’s
•    Answer phones and greet customers as they walk in the door
•    Understand the basic structure of a deal and how to write up a deal
•    Continuously learn new products by studying, learning from factory reps, etc.
•    Be there for customers on day of delivery and follow up with customers after the sale
Qualifications
•    High school diploma or equivalent required.
•    Proven top sales performer in another commission-based environment.
•    Driver’s license and insurable.
•    Exceptional verbal and interpersonal communication skills.
•    Collaborate team oriented individual.
•    Self-motivated and driven by results.
•    Understanding the company’s Customer Retention Management System 
•    Other characteristics such as personal characteristics
Working conditions:

• Work is performed in a normal office environment.

Physical requirements:

• While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle or feel, reach with hands and arms, and talk, hear and effectively communicate with others verbally and in writing. The employee is required to be mobile. The employee must be able to occasionally lift or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, depth perception, the ability to see others, and the ability to read documents.  This job requires the employee to spend lengthy periods of time using a computer.  The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Vacation after 1 year
• Aflac
• Medical/Dental/Vision
• 401K With Employer Match
• Sick Pay
• Commission plus Bonuses/Spiffs
• Pre-Paid Medical Card

We are a small fast growing business with ability to move up into other positions. Customer Service and Honesty is number one in our dealership.

Detail

Seeking Full Time Interior/Exterior Detailer

$800.00 Sign On Bonus after 90 days (720 Hours)
Description

Detailers provide interior and exterior cleaning services that meet company specifications. Detailers handle everything from washing and vacuuming to more intensive cleaning jobs, including steaming and deodorizing interiors, and applying waxes, polishes, or protective agents.

Essential Functions:

•    Clean RV’s and travel trailers inside and outside based on established detail procedures
•    May operate carpet shampooers, pressure washers, chemical mixing station, standers and other equipment to clean, wax, polish, prep and refurbish new and used units
•    Reach reconditioning goals and/or delivery dates set forth by management
•    Create and maintain a clean and safe work environment 
•    Collaborate with team members 
•    Report any damage found or caused to management 
•    Maintain dealership’s standard of excellence in quality and service
•    Notify management of any equipment in need of repair
•    May perform other miscellaneous duties as assigned

Qualifications

•    High school diploma or equivalent preferred
•    Prior dealership detail experience washing and detailing new and used vehicles or units a plus
•    Prior housekeeping or janitorial experience a plus
•    Valid Driver’s License with a clean, insurable, driving record
•    Proven ability to work in all elements of weather
•    Meticulous attention to detail
•    Works well in a collaborative team environment
•    Uphold the company values that provide a positive culture and work environment
•    Self-directed; needs minimal supervision
•    Willingness to learn and take direction 
•    Demonstrated history of reliability in attendance 
•    Ability to meet the physical demands of the position, including walking, crouching, stooping, bending, and standing for extended periods of time
•    May be requested to work atop unit rooftops and/or reach rooftops via scaffolding or ladder
•    Will maintain safe working conditions by adhering to company safety policies and procedures.

Working conditions:

• This position is exposed to outdoor environment weather elements and conditions. The position works around multiple moving small and large vehicles and forklifts. This position is exposed to chemicals used to clean the units.

Physical requirements:

• Prolonged periods of physical activity including positioning self to stand, stoop, kneel, crouch, crawl, walk, and bend. The position may ascend/descend units and work atop slippery surfaces. May transport or move up to 25 lbs. and/or transport or move up to 50 lbs. with assistive devices. Vision requirements to view details at close range. Use of hands and arms handling, installing, positioning, and moving materials, and manipulating workspace. Must be able to remain in a stationary position for long periods of time. Appropriate personal protective equipment will be provided for use of chemicals including, but not limited to, respirator and safety glasses.
   

• Vacation After 1 Year
• Aflac
• Medical/Dental/Vision
• 401K with Employer Match
• Holiday & Sick Pay
• Pay depends on Experience $15.00+ (performance raise after 90 days)
  • Flexible hours
  • Pre-Paid Medical Card

Service Advisor

Service Advisor
$1500.00 Sign On Bonus after 90 days (720 Hours) 
Description
Schedules and manages all customer service repair needs. Creates work orders, transfers customer concerns to work orders, properly dispatch work to technicians, manages repairs, updates customer of repair progress, and meets customer deadline dates, quality checks repairs to meet customer promises and expectations. Works with manufacture warranty companies by filing claims to get approvals for repairs to start. Process all warranty claims for payment once repairs are completed. If customer pay, takes payment before pickup.
 
Essential Functions
•    Ensure that all work orders are accurate and addresses all customer concerns with as much detail added as possible
•    Create Warranty claims and provide to manufacture warranty companies for approvals to start work 
•    Supervise customer pay and warranty technicians to meet deadline dates and quality goals
•    Ensure that all claims have been proceed properly so that there are no denials resulting in warranty dollars shortage, this includes returning of all parts requested by manufacture of that claim  
•    Maintain a safe work environment that meets all requirements
•    Schedule and set customer appointments that allow repairs to be completed on time
•    Demonstrates Corporate Values in action within the department, organization, insurance companies and customers
•    Manage open work order report on a daily basis
•    Manage outstanding receivables by keeping all receivables within 30 days 
•    Assumes other activities and responsibilities from time to time as directed
•    Commitment to ongoing personal and professional development 
•    Provides accurate information to warranty manufactures when seeking approvals 
•    Create, publish and monitor on weekly basis Tech productivity report.  Ensure Tech productivity standards are met and address noncompliance.
 
Qualifications
•    High school diploma or equivalent required
•    Prior service advisor experience is a plus
•    Prior warranty claims submission is a plus
•    Dispatching, customer service experience a plus
•    Proven ability to achieve profitability and growth
•    Ability to set and meet goals
•    Meticulous attention to detail
•    High degree of problem solving skill
•    Thrives in a team environment
•    Well-developed interpersonal skills. Ability to get along with diverse personalities. Tactful, mature. 
•    Ability to be decisive and able to recognize and support the organization's preferences and priorities. 
•    Strong communication skills, written and verbal. 
•    Results oriented with the ability to balance other business considerations. 
•    Self-motivated
Working conditions
This position is exposed to normal shop and office work environment. The position works around multiple moving small and large vehicles and forklifts at times.
Physical requirements
Periods of physical activity including positioning self to stand, stoop, kneel, crouch, crawl, walk, and bend. May transport or move up to 25 lbs. and/or transport or move up to 50 lbs. with assistive devices. Use of hands and arms handling, positioning, and moving materials, and manipulating workspace. Must be able to remain in a stationary position for long periods of time.

• Vacation After 1 Year
• Aflac
• Medical/Dental/Vision
• 401K with Employer Match
• Holiday & Sick Pay
• Pay depends on Experience $15.00+ (performance raise after 90 days)
  • Flexible hours
  • Pre-Paid Medical Card

Pay $18+ an hour depending on experience. + Bonuses/Spiffs